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Franchise glossary

Every term used on a listing here, defined in plain language. If a brand uses a word you do not recognise, it should be on this page — and if it is not, ask the brand what it means before you pay anything.

Franchise
A licence to run a business under someone else's brand, system and standards, usually for a fixed term and a defined area, in exchange for a fee and an ongoing royalty.
Franchisor
The brand owner granting the licence. On this site the franchisor writes its own listing and is responsible for the figures it publishes. How brands list here
Franchisee
The person or company that buys the licence, invests the capital and runs the outlet day to day.
Franchise fee
The one-time amount paid to the brand for the right to open, usually covering training, the operating manual and initial launch support. It is only part of what you spend — it does not include fit-out, equipment, deposit or working capital.
Total investment
Everything you need before the outlet can trade: franchise fee, interiors and fit-out, equipment, initial stock, deposit, licences and working capital. This is the number that matters, not the fee alone.
Royalty
A continuing payment to the brand, normally a percentage of monthly revenue, sometimes a fixed monthly amount. It is charged on sales, not profit, so it is payable in a bad month too.
Marketing or brand fund contribution
A separate ongoing percentage collected for national or regional advertising. Ask whether it is in addition to royalty, and what the brand reports back on how it is spent.
Payback period
How long the outlet is expected to take to return the money you put in, expressed in months. Treat any payback figure as a projection under stated assumptions, not a promise.
Break-even
The point at which monthly revenue covers monthly costs. It comes well before payback, and the two are often confused in franchise marketing.
Working capital
Cash held back to cover rent, salaries, stock and utilities until the outlet is self-sustaining. A common cause of failure is spending it on the fit-out.
Capex
Capital expenditure — the one-off spend on interiors, equipment and signage. Ask whether the brand's quoted investment is capex only or includes working capital.
Territory
The geographic area a franchisee may operate in. On this site a listing's territories are the states and cities the brand says are open.
Exclusive territory
A territory in which the brand agrees not to appoint another franchisee, and sometimes not to open a company outlet. Exclusivity is only real if the agreement says so in writing, with a radius or a boundary.
Master franchise
A licence to develop a whole state or country by appointing sub-franchisees, in exchange for a much larger upfront commitment and a share of their fees.
Area development agreement
A commitment to open an agreed number of outlets in an area on an agreed schedule, usually in return for first refusal over that area.
Unit franchise
The ordinary case: one franchisee, one outlet, one location.
FOFO
Franchise Owned, Franchise Operated. You own the outlet and you run it. The most common structure in Indian retail and food franchising.
FOCO
Franchise Owned, Company Operated. You fund the outlet and the brand runs it, paying you a return. The return depends entirely on the brand's performance and the contract's wording.
COCO
Company Owned, Company Operated — the brand's own outlet, not a franchise. Useful as a comparison when a brand quotes unit economics.
Unit economics
The monthly profit and loss of a single outlet: revenue, cost of goods, rent, salaries, royalty, utilities and what is left. Ask to see it for an existing outlet, not a model.
Average order value
Average spend per customer. Combined with footfall it is how any food or retail revenue projection is actually built, so both assumptions should be stated.
Carpet area vs built-up area
Carpet area is usable floor space; built-up area includes walls and shared structure. A brand's minimum area requirement should say which one it means.
Fit-out
Turning a bare shell into the brand's format: civil work, interiors, furniture, signage and equipment. Usually the largest single line in the investment.
Security deposit
A refundable amount held by the brand or the landlord. Refundable is not the same as available — it is money you cannot use for the length of the term.
Term and renewal
How many years the licence runs and on what basis it can be renewed. Check whether renewal costs a further fee and whether the brand can refuse.
Transfer clause
The conditions under which you may sell your outlet to someone else, including the brand's right to approve the buyer or to charge a transfer fee.
Non-compete
A restriction on running a similar business during the term, and often for a period afterwards. Read the scope and the radius before signing.
Dealership
A right to buy a company's products and resell them, usually without operating under its brand system or paying a royalty. Often confused with a franchise.
Distributorship
A right to supply a company's products to retailers in an area. It is a logistics and credit business, not a retail format.
Brand-stated figure
On this site, a number entered by the brand itself and reviewed by us before it publishes, but not independently audited. Where the brand supplies a published source we show the link and the date. What we check